Privacy Policy

Last Updated: [December 29, 2025]

Who we are Our website address is: https://vorexdesign.com. We are an independent furniture retailer committed to providing high-quality design products to customers worldwide.

What personal data we collect and why we collect it

1. Orders & Billing Information When you purchase products from our store, we collect your name, billing address, shipping address, email address, phone number, and payment details. We use this information to:

  • Process and fulfill your order (including shipping and delivery).

  • Communicate with you about your order status.

  • Screen our orders for potential risk or fraud.

2. Comments & Reviews When visitors leave comments or product reviews on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

3. Media If you upload images to the website (e.g., for a product review), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

4. Cookies

  • Shop Cookies: As an e-commerce store, we use cookies to keep track of cart contents while you’re browsing our site.

  • Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • User Preferences: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

  • Comment Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who we share your data with

To fulfill your order, we share necessary data with third parties:

  • Shipping Providers: We share your name, shipping address, and phone number with our logistics partners (e.g., FedEx, Ocean Freight Carriers, Local Trucking Companies) to deliver your furniture.

  • Payment Gateways: We accept payments through PayPal and other payment processors. When processing payments, some of your data will be passed to the respective payment processor, including information required to process or support the payment, such as the purchase total and billing information.

  • Administrative: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

  • Order Information: We retain order information for administrative, legal, and tax purposes for a period required by law.

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically.

  • User Accounts: For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data Visitor comments may be checked through an automated spam detection service. As an international business, your data may be processed in countries where our servers or logistics partners are located, always in compliance with applicable privacy laws.

Contact Information For questions and/or comments about our Privacy Policy and this statement, please contact us at: Email: [support@vorexdesign.com]